The New York Times Sucks Customer Reviews and Feedback
The New York Times (NYT; sometimes also known as The Times) is an American newspaper based in New York City with worldwide influence and readership. Nicknamed the Gray Lady, the Times has long been regarded within the industry as a national "newspaper of record". The paper's motto, "All the News That's Fit to Print", appears in the upper left-hand corner of the front page.
Margery angrily mentioned, "Sadly, the New York Times has devolved into a news organization where competent reporting is non existent. Their hatred of President Trump overrides any concern for accurate reporting. Years ago, we used to cite freedom of the press as a guardian of democracy decrying foreign news media as nothing more than propaganda. That's what the Times has become. The role they play in misinformation harms the public and democracy and should be punishable by law."
Former Employee - Talent Acquisition Specialist says"Poor management, they are very selective of their subordinates."
Current Employee - International says"Lots of bureaucracy and politics, not the fair and diverse workplace that comes with the name. Lack of collaboration/communication across offices and with the U.S. office. Very limited career progression, training and limited work flexibility."
Former Employee - Anonymous Employee says"An anti-semitic company with really poor management. Terrible experience."
Current Employee - Anonymous Employee says"I feel like im being Targeted, so much discrimination And being harassed ..."
says"A toxic work environment with dishonest executives."
Current Employee - Customer Care Advocate says"I work for a third party. They do not provide holiday pay and they really make you feel unimportant."
says"no communication, discourages taking pride and ownership of ones own work, lack of direction."
Current Employee - Anonymous Employee says"There's been recent changes in HR leadership who have very little to no respect for tenured current employees. There are changes in Technology leadership where there are mainly white males and no room for women or diverse tech leaders. Mass exits in the recruitment teams and technology teams this year. It used to be a great place to work but leadership is making changes to create what they think is valuable but are focused on short term gains as opposed to looking at long term value and a lot of loyal employees are getting trodden on, in the process. There are better places to work and it seems like a lot of our employees are finding better companies to move to."
Current Employee - Editor says"Management is arrogant, hubristic, inbred, venal and clueless. OK, nobody in the newspaper business knows where the future lies, but this bunch is throwing spaghetti at the wall to see what will stick."
Former Employee - Payroll Specialist says"There only Salary they work more than 40 hours a week."
Retention Agent (Former Employee) says"we were constantly forced to lie to the customers. The management would set impossible goals, and would get in trouble or fired if did not meet them. the company would be wonderful if they were more realistic and cared about what happened to the customer but they only care about taking their money from the customer even if it involved fraud."
E-Support (Current Employee) says"unprofessional place to work. no raises at all. the only thing that i enjoyed was the people that i worked with. spoke to customer via emailnoneshort breaks, no help from supervisors and constant call ctr complaints"
Customer service (Former Employee) says"horrible employer,rotten place to work for a t a call center, i hated it. poor working conditons and supervisors recommend nobody work therenoneplenty"
Internship (Former Employee) says"Assisted Writer's with their articles. Assisted in the mailroom.experience"
Inserter Operator (Current Employee) says"Would not recommend Employees are treated poorly and do more than extra work for the same pay and management doesn’t follow the rules they enforce on others"
Decision Support Analyst (Sr. Accountant) says"Financial review of business units expenses and revenue as well as compiling information for variance analysis reports.Partial Telecommuting AvailabilityNegative Environment"
Warehouse work (Former Employee) says"I did not enjoy working there because of the managers were too child-like, they never did there job and they made it uncomfortable for the people that was trying to work.the hoursnot good."
Senior Systems Analyst (Former Employee) says"I don't like to give negative reviews so I'll just describe employment at The Times as a nice place to visit but you wouldn't want to live there. The End"
Inventory Manager - Video (Former Employee) says"There is very little to no direction for new employees. Employees are set up to fail. The culture is more relaxed than I would of thought which is one small plus."
APAC Customer Service (Former Employee) says"I did not like having to work the phones with all the call center rules and having to rush through calls. I enjoyed data entry, but I did not enjoy the repetition and never getting to work on anything else.nonepay, repetition, call center environment"
Software Engineer/QA Assistant Manager (Former Employee) says"One of the best companies I have ever worked. Great people to work with. I also love the technology that we implemented. Very successful company and still is."
Insert Operator (Current Employee) says"Nothing but hopes and dreams. Honestly the worst full time job to every apply for is the mailroom. I regret investing my time into that job honestly. The pay is horrible.Slow paced at timesEverything"
Lead Customer Service Agent, Serco (Former Employee) says"The New York Times contracted with another agency to operate a call-center for New York Times customers. The contract ended, leaving numerous workers without security and made no effort to assist their employee's in moving into another agency or finding another job inside the call center."
Offshore team lead/Associate (Former Employee) says"The job needs more challenge and projects to learn and live.good teamlong hours"
Campaign Manager (Former Employee) says"NYT has been struggling under "new" management. The money driven bottom line chasing leaders have been sucking the life of the company for far too long. It is a buyout party over there and not great at all for the work environment.onsite cafeteria and great health benefits.work-life balance and only hiring-up with a "certain type""
Analyst (Former Employee) says"There are a lot of old newspaper/union worker mentality in the business. Not a good place to work for young motivated individuals."
Sales Associate (Former Employee) says"Poor management with little accessibility when needed. Resources to support travel were meager. Organizational discord and a lack of consistency on job description versus expectations."
Account Manager (Current Employee) says"The money/benefits are good but the higher management does not know how to treat/talk to people. They are unorganized and do whatever is needed to keep up with the service level. You are given unrealistic expectations like dealing with 10 subscribers at once(that must have a response within 5 minutes) via chat or doing phone calls with no phone training. The analogy is that you are a pilot being trained by a boss that doesn't know how to fly a plane, so when the pilot has a heart attack, the boss takes the heat out on everyone because they know the plane in about to come crashing down. If you do not mind trading your self-worth, respect, time, and soul for money, this is the place for you. At times it feels like modern slavery due to the forever changing constraints put on you as an advocate like not being able to go over 10 minutes off the floor outside of lunch or it being considered work avoidance. Even though their point system may give you the idea of stability, constant change, lack of help, ineffective tools, random schedule changes and corrupt leadership makes it feel like you are on a mental hot-seat every day.Great pay, health, dental, full timeUnorganized, Ineffective Tools, Unprofessional Staff, Lack of Protocol, Bad Training, Lack of Stability, 2 30 minutes breaks and 1 10 minute break"
Reporter (Current Employee) says"Tough place. Rewarding mission. Sink or Swim. The mission is great. But managers do not actually care about you. And diversity here is a joke. But it's still the best job in the world. Just the culture and stress suck."
NY Times Account Specialist (Current Employee) says"Management and [professionalism require essential training in ethics, how to deal with internal customers as well as processes for assisting employees.free NY TimesHigh benefits"
DTSBA says"They dropped my electronic subscription and kept billing me. Customer Care was worthless. Had to cancel my bank card. They could have figured it out but didn't care enough to try. You've been warned."
Rolf says"About: "Your Coronavirus Test Is Positive. Maybe It Shouldn’t Be" from Aug 29, 2020. BAD BAD BAD FAKE NEWS !!!! Some quotes: "Tests authorized by the F.D.A. provide only a yes-no answer to infection, and will identify as positive patients with low amounts of virus in their bodies." "The standard tests are diagnosing huge numbers of people who may be carrying relatively insignificant amounts of the virus." "The most widely used diagnostic test for the new coronavirus, called a PCR test, provides a simple yes-no answer to the question of whether a patient is infected." It is incredible. The NY Times is still spreading fairy tales about the PCR test! ^^ The truth will trigger CORONAGATE! NY Times rates will break down!!! The truth according to to official and consensus science is: The PCR Test - cannot detect a virus at all (even the inventor and Nobel Prize winner Kary Mullis says so) - cannot detect infection - cannot diagnose any disease - is not a diagnostic tool but an in-house test - is not approved for clinical diagnosis - cannot give a yes-no result/answer because the test does not measure binary. As the Swiss Federal Office for Disease Control (BAG / swissmedic) officially announces ("leaflet on the current COVID-19 testing"), a virus can only be detected by multiplication in cell culture. Quote, translated: "PCR (Polymerase Chain Reaction) is a NAT (Nucleic Acid Amplification Technology) method, which uses modern molecular biology to identify nucleic acids (RNA or DNA) in vitro and then detect it with suitable detection systems. However, the detection of the nucleic acid does not give any indication of the presence of a infectious pathogen. This can only be done by virus detection and propagation in cell culture". End of quote. This means that the infection figures in the statistics are complete fraud, since all statistics are based on the PCR test! On top of that, one has to consider the false positive rate of this PCR test. In a so called low-prevalence phase like the current phase in Germany, Switzerland, Austria or even USA the error rate is min. 80%!!! That means that out of 100 positive tested persons more than 80% are in fact negative. Question the PPV rate! Don´t be stupid! People, you are all being fooled by Dr. Fauci. Even the WHO, which is financed by about 80% of the pharmaceutical industry and private sector, recommends this test as a diagnostic tool. This is scientific fraud! Get informed about the PCR test!!! A source in the USA could be "CDC 2019-Novel Coronavirus (2019-nCoV), Real-Time RT-PCR Diagnostic Panel, Instructions for Use, Catalog # 2019-nCoVEUA-01 1000 reactions" under the section: Limitations page 37... Think about it! In Germany the test is not even officially validated and not usable in court! Nevertheless, governmental measures are justified with these results, up to massive state violence, deprivation of freedom and restriction of constitutional rights."
Dan Bzwow says"will not read anymore slant of the "news" spewed out, not having all the info is one thing but leaving/adding other non facts is gross. why have hyper links to only some topics or phrases !? less then 10% integrity"
Ratherberiding says"The lady is grey because that’s the look of death. Wokinista theology does that to you."
Farid Hossain says"RT @RebeccaRennerFL: The world sucks, but you know what will make you feel better? Reading about me SURFING with SHARKS. It’s my first stor…"
roslyn pall says"@EricBoehlert What's happened to my beloved New York Times? Even the Sunday crossword sucks."
Jane Kelly Amerson Lopez says"RT @RebeccaRennerFL: The world sucks, but you know what will make you feel better? Reading about me SURFING with SHARKS. It’s my first stor…"
John Clarke says"RT @RebeccaRennerFL: The world sucks, but you know what will make you feel better? Reading about me SURFING with SHARKS. It’s my first stor…"
In The News
The New York Times reports"War Crimes Risk Grows for U.S. Over Saudi Strikes in Yemen"
The New York Times reports"New York Will Test the Dead More Often for Coronavirus and Flu"
The New York Times reports"The Other Way Covid Will Kill: Hunger"
The New York Times reports"Facebook Is Failing in Global Disinformation Fight, Says Former Worker"